Frequently Asked Questions (FAQ) - RiverBug Perak

Is whitewater rafting and kayaking considered dangerous sports?

Whitewater rafting and kayaking can be enjoyed by beginners with the proper attitude and care. While there is a remote possibility of accidents, it is relatively low compared to other sports. It is important to pay attention to our safety precaution briefing before starting your adventure to avoid any untoward incidents. Proper preparation and adherence to safety guidelines are crucial for a safe experience.

Where are the popular spots for whitewater rafting in Perak?

The most popular spot for whitewater rafting in Perak is the Kampar River. It offers a safe and exciting river experience suitable for both beginners and advanced paddlers, with a river grading of I-III.

What is the difference between whitewater rafting and kayaking?

Whitewater rafting involves navigating downstream on fast-flowing rivers using large inflatable rafts that can accommodate several people. Rafts are more cumbersome but offer a thrilling group experience. On the other hand, kayaking involves using a smaller, more maneuverable watercraft to navigate rapids and currents. It provides a more challenging and individualized experience.

When is the ideal time for rafting in Perak?

Rafting in Perak can be enjoyed throughout the year due to the region's favorable weather conditions. However, it is advisable to check with us in advance to ensure the best experience and to avoid any weather-related inconveniences.

What should I bring for the tour?

For the tour, you should bring suitable water attire, a change of footwear if necessary, sunscreen, towels, and a waterproof camera. Avoid wearing or bringing valuable items that may get lost. We provide the rafts, kayaks, equipment, and a sumptuous BBQ lunch for certain rafting packages.

Is rafting dangerous?

Rafting is an exciting and fun water-based activity. While there is inherent risk involved in any adventure sport, our experienced guides are trained to minimize risk statistically. Statistics show that the injury rate for whitewater rafting is comparable to that of other recreational activities. It is essential to follow safety guidelines and listen to your guide's instructions to ensure a safe and enjoyable experience.

Can non-swimmers go rafting?

Yes, non-swimmers can go rafting. We provide buoyancy vests or proper personal floatation devices (PFDs) to keep participants afloat in the water. However, it is important that non-swimmers are not afraid of the water. Non-swimmers should avoid more challenging rivers and opt for suitable rafting options.

How fit should I be to go rafting?

The level of fitness required depends on the type of rafting experience. For paddle boats, you should be reasonably healthy and able to fit into buoyancy vests. Paddling can be tiring but our guides will provide instructions on paddling techniques. For oar boats, where you are a passenger, fitness requirements are less demanding. If you have any doubts, it is advisable to consult with your doctor before participating in rafting activities.

What should I wear on the river?

It is recommended to dress according to the water temperature rather than the air temperature since you will get wet. We suggest wearing shorts, T-shirts, and sandals with straps. Apply sunscreen but avoid applying it on your forehead and the back of your legs as it may run into your eyes or cause you to slip in the boat.

Can families with young children participate in rafting?

Yes, families with young children can participate in rafting. The minimum age requirements vary depending on the river. For example, the minimum age for rafting in Kampar River is 5 years old. If children prefer not to participate, arrangements can be made for them to be taken care of at the ending point while the rest of the family enjoys the rafting experience.

I am a senior citizen. Which trips do you recommend for me?

For fit and active seniors below 65, the Kampar River or other suitable options in Perak would be recommended. Rafting is enjoyed by people of all ages, including those in their 60s and 70s. It is important to assess your personal fitness level and consult with your doctor if necessary.

What happens on a typical rafting trip?

On a typical rafting trip, you will be picked up from a designated location and provided with necessary forms and safety briefings. You will encounter exciting rapids along the river, and our guides will provide further instructions on how to navigate the boat. The trip duration may vary depending on the chosen package.

What are the chances of falling out of the raft, and what should I do if it happens?

While falling out of the raft can happen, it is part of the excitement for many participants. If it occurs, follow your guide's instructions and enjoy the swim. Our guides are trained to handle such situations and will provide assistance to ensure your safety.

What happens if it rains on the day of the trip?

Most rafting trips proceed rain or shine. However, certain circumstances beyond our control, such as high or low water levels, may lead to trip cancellations. In such cases, we will inform you and make necessary arrangements.

What is the cancellation policy?

If cancellation is made one day before the tour, a percentage of the deposit will be forfeited. Failure to show up for the trip without prior notice will result in the full deposit being forfeited. Please refer to our booking terms and conditions for more details.

Can I bring my own camera or video camera?

While we do not recommend bringing personal cameras or video cameras on the raft, disposable waterproof cameras are suitable for rafting. Alternatively, we offer picture packages at an additional cost, allowing you to capture the best moments of your experience.

Should I tip my guide?

Tipping is not expected but is certainly appreciated. It is a way to show your appreciation for the guide's excellent service. Tipping is discretionary, and the amount can vary based on your satisfaction and the guide's performance.

Address

Traverse Tours Sdn. Bhd.
Head Office (KKKP 3505)
Traverse Tours Building,
Unit No.132, Block S Alamesra Plaza Utama (Phase 3),
Sulaman Coastal Highway,
88400 Kota Kinabalu, Sabah

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